Refund policy

At Silimunch, we strive to provide you with products that meet or exceed your expectations. If, for any reason, you are not satisfied with your purchase, please review our refund policy below:


  1. Time Frame: Orders from Silimunch can be returned within 7 days from the delivery date for a credit note. Items purchased on sale are considered final sale, and we do not offer refunds for these items.

  2. Exchanges: We do not offer direct exchanges. If you desire an alternate product, please place a new order.

  3. Return Condition: Silimunch accepts returned products only in their original condition, unused, and not tampered with in any way. All tags must be attached, and the original packaging should be included.

  4. Return Shipping: Return shipping is at your expense. Any duties, taxes, and fees paid for the delivery of purchased items will not be refunded. To ensure secure and traceable return transport, we recommend using a trackable postage service.

  5. Processing Time: Once your returned package reaches us, please allow 3 business days for your return to be processed. You will receive a credit note via email.

Faults or Discrepancies:

  1. Inspection Upon Arrival: We encourage you to inspect your order upon arrival. In the rare event that you receive an item with a defect, please contact us at [support email] within 7 days of delivery. Include a photo and a brief description of the issue.

  2. Incorrect Items: If you receive an item different from what you ordered, please contact us as soon as possible upon receiving your order.

  3. Damage Due to Incorrect Use: Please note that products damaged as a result of incorrect use are not considered faulty.

For all returns, exchanges, or reports of faults, please contact us at with your order number and details. We are committed to addressing any concerns promptly and ensuring a positive shopping experience at Silimunch.

Thank you for choosing Silimunch.